Cancellation Policy
You can cancel up to 48 hours prior to camp sign-in for any reason. You will receive a credit on your account for future camp fee, good through the following year. It can be transferred to anyone of your choice.
Participants who DO NOT attend their registered session (no-shows for any reason) or who do not contact NorthBall to cancel at least 48 hours prior to camp sign-in will not receive a credit or refund. If NorthBall cancels your child’s camp due to COVID-related facility closures, government mandates or other circumstances, you will automatically be issued a refund or a credit voucher for your tuition fees paid which can be applied to any Camps.
These policies are in place to account for camp fees associated with each registration that are made in advance of the program. Camper waives any and all damages that may otherwise arise out of any camp cancellation and agrees to accept as liquidated damages said registration fees.
Cancellation Protection
NorthBall offers our camp families Cancellation Protection for $40 per CAMP week, due at the time of registration. Cancellation Protection entitles you to a full refund of your camp tuition fees paid to date if you cancel for any reason 24 hours before your final start date. Please note: $40 Cancellation Protection and Registration Fee are non-refundable. With Cancellation Protection, if you cancel after your final payment due date and at least 24 hours prior to camp sign-in, you will receive a full refund of purchase.